Refund policy

1. You can only return products to us that you purchased directly through this Website.

2. If for any reason you are not satisfied with the products, please follow the Return Procedure so that we can refund your amount. We reserve the right to refuse products that are not returned in accordance with the Returns Procedure and may require you to pay shipping costs to send such products back to you, unless they are faulty, not as described or of poor quality. satisfactory. Our Returns Procedure does not affect your statutory rights.

3. As a consumer, you have rights related to purchased products that are defective or do not conform to their description. We are also required by law to supply product in accordance with these Terms. These legal rights are not affected by your right to return and refund described above or any of the elements contained in these Conditions. In the local office of attention to the citizen you will be able to consult your legal rights. Nothing in these Terms will affect these legal rights.

4. In case you used a promotional code when placing the order, keep in mind that the value of said code is applied proportionally to the price of the item. In the event of a return, you will obtain a refund of the amount paid for the returned item less the discount applied. Therefore, you will lose the discount amount of the returned item.

5. Return procedure